Otoq for Restaurants & Hospitality

Let Your AI Handle the Questions While You Handle the Kitchen

Phone calls during rush hour, reservation confusion, allergy questions — your staff doesn't have time. Otoq handles customer questions so your team can focus on hospitality.

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Sound Familiar?

These are the challenges restaurants & hospitality businesses face every day. Otoq was built to solve them.

Phone Calls During Rush Hour

The phone rings 30 times during lunch rush. Your staff can't answer while plating food and serving tables. Missed calls = missed reservations.

Repetitive Menu & Allergy Questions

"Is the pasta gluten-free?" "Do you have vegan options?" "What's in the house dressing?" — over and over, every single day.

Reservation Confusion

Double-bookings, no-shows, and lost reservations from phone tag. Managing bookings manually leads to constant mistakes.

Event & Catering Inquiries Go Unanswered

High-value catering and event inquiries get buried in voicemail. These are big-ticket opportunities that slip through the cracks.

How Otoq Solves This

Purpose-built AI features for restaurants & hospitality businesses.

Instant Menu & Allergy Info

Otoq knows your full menu, ingredients, and allergen information. It answers dietary questions instantly and accurately — protecting your customers and your reputation.

Reservation Capture

Visitors request reservations through chat. Otoq collects party size, date, time, and contact info, then sends it to your team for confirmation.

Hours, Location & Directions

Stop answering "What time do you close?" and "Do you have parking?" a hundred times. Otoq handles all the basics so your staff doesn't have to.

Event & Catering Lead Capture

When someone asks about catering or private events, Otoq captures their requirements and contact info — so you never miss a high-value opportunity.

See It in Action

Real scenarios your AI agent can handle for restaurants & hospitality businesses.

Dietary / allergy question

Hi! My daughter has a nut allergy. Can you tell me which dishes are nut-free?

Of course! I take allergies very seriously. Here are our nut-free options: - Caesar Salad (dressing is nut-free) - Marinara Pasta - Grilled Chicken Plate - Pan-Seared Salmon - Chocolate Lava Cake Note: Our kitchen does handle nuts. Please inform your server about the allergy for extra precautions. Would you like to make a reservation?

Yes, for tomorrow at 6pm, party of 4

I'll note a reservation request for tomorrow (Saturday) at 6pm for 4 guests, with a nut allergy note for the kitchen. Could I get a name and phone number to confirm the booking?

Catering inquiry

Do you do catering for corporate events? We need lunch for about 50 people.

Yes, we offer corporate catering! For a group of 50, we typically recommend our buffet-style packages which start at $25/person. They include: - 2 salad options - 2 main courses - Bread & sides - Dessert We can customize for dietary restrictions. What date is your event, and do you have any specific preferences?

90%

of common questions answered instantly

Menu, hours, location, allergies — all handled

phone calls needed for basic info

Free up staff during rush hours

24/7

reservation and inquiry handling

Accept requests even when you're closed

100%

of catering leads captured

Never miss a high-value opportunity