Changelog: Otoq v1.0 — Launch Release

We're thrilled to ship the first version of Otoq. Here's everything included in the v1.0 launch release.

AI Agent Engine

The core of Otoq — create and deploy AI agents trained on your business data.

• Claude and GPT-4 powered responses with RAG (Retrieval-Augmented Generation)
• Customizable agent personality: professional, friendly, casual, or formal
• Configurable welcome messages and custom instructions
• Automatic conversation summarization and sentiment analysis

Knowledge Base

Train your agents with multiple data sources:

• Website crawler — point at a URL and we extract the content automatically
• File uploads — PDF, TXT, MD, CSV (up to 10MB)
• Direct text input — paste FAQ answers, policies, or product details
• Smart chunking and embedding for accurate retrieval

Lead Capture & Management

Automatic lead extraction from conversations:

• Email, name, and phone number detection from chat messages
• Lead scoring based on conversation engagement
• CSV export for CRM integration
• Dashboard with filtering and search

Analytics Dashboard

Understand how your agents perform:

• Total conversations, messages, and resolution metrics
• Sentiment distribution (positive, neutral, negative)
• Trending topics and common questions
• Lead capture funnel metrics

Embeddable Chat Widget

One script tag, that's it:

• Responsive design that works on any device
• Customizable brand colors
• Streaming responses for a natural chat feel
• Automatic CORS and origin validation

Platform & Security

Production-grade infrastructure:

• Upstash Redis rate limiting (per-visitor and per-agent daily limits)
• Row-level security on all database tables
• Input sanitization and SSRF protection
• Sentry error monitoring and PostHog analytics
• Lemon Squeezy payment integration with webhook idempotency